Amar connects shoppers, stores, routes and operations in one high street network.

Personal shopping on top, store operations underneath, customers in the middle.

Overview How it works What it covers In practice Get protected

Feature · Crisis neutralisation

When an inspector, a lawyer or a dispute lands, you're ready

The letter you dread, the surprise inspection, the chargeback or legal threat — Amar keeps the evidence in order, tells you exactly what to do, and drafts the response, so a crisis becomes a procedure, not a panic.

Get protected How it works

A crisis, handledevidence, steps & a response

How it works

From panic to a clear next step

The moment something official lands, Amar takes it from dread to done.

It spots the threat

An inspection notice, a solicitor's letter, a chargeback or a complaint escalating — Amar recognises it the moment it arrives and raises the alarm.

It pulls your evidence

Logs, receipts, records, order history, hygiene checks — whatever's relevant is gathered into one dated, defensible pack in seconds.

It tells you what to do

A clear set of steps and a drafted, measured response — so you reply correctly and on time, instead of saying the wrong thing under pressure.

What it covers

The moments that can sink a small shop

Inspections & the authorities

Hygiene, trading standards, licensing or HMRC — Amar has the records they'll ask for, dated and complete, and walks you through what to present.

Legal letters & threats

A solicitor's letter or a formal complaint is read, understood and summarised — with a calm, considered draft reply and a reminder of the deadline, so you don't ignore it or over-react.

Chargebacks & payment disputes

When a customer disputes a payment, Amar assembles the transaction, the order and the proof of fulfilment into the evidence pack that wins the case.

A clear trail, after the fact

Every crisis and how it was handled is logged, so if it comes back months later you can show exactly what happened and what you did.

“A customer did a chargeback claiming they never got their order. Amar pulled the transaction, the collection code and the time they picked it up into one pack. Dispute closed in my favour, no stress.”